June 28th, 2016
Brexit; Stop, Pause, Plan, Implement. Repeat.
“You are being watched. As a leader your influence has a magnified effect…
Your personal response to Brexit will serve you into the future… and develop resilience… unexpected events simply lead us to find unexpected solutions.”
Ian Price, CEO, Academy for Chief Executives
Ian Price, CEO of the Academy for Chief Executives emphasises the value and importance of a thoughtful plan and choosing our attitude before, as leaders, we respond to the unexpected and change:
“So it’s out then. I’m sure I wasn’t alone, rubbing my eyes in disbelief on Friday morning, digesting the result of the EU Referendum.
“It was, we thought, unlikely, unexpected and, as a result for many, unforeseen.
“Brexit has thrown a spanner in the works for business owners and managers throughout the UK.
“It will fall to each one of us to make good decisions in the hours, days, weeks and months ahead as we each, in our own way, make our contributions to keeping the economy’s wheel’s turning.
“We are facing, what most of us agree is, unexpected change. We know change is challenging.
“Carolyn Fairbairn, the CBI’s director-general summed up the feelings of UK plc on Friday morning: ‘Businesses are used to dealing with challenge and change and we should be confident they will adapt. We need strong and calm leadership from the government, working with the Bank of England, to shore up confidence and stability in the economy.’
“It’s not just our political leaders and senior bankers who need to be strong and calm. We’ve all had times when ‘landscape’ suddenly shifts around us – the shorthand we often use is ‘crisis management’.
“Over the years we have spent a great deal of time in the Academy for Chief Executives considering the characteristics of a crisis – ergo proven, effective ways to tackle and respond to unexpected change.
“I can think of few better moments to share our tried and tested collective views as we each embark on our journey to steer through the choppy waters ahead:
- First; stop, take a deep breath, have a cuppa and be prepared in the immediate short term to do nothing. Snap reactions are often, not always, to be avoided in crisis situations.
- Then gather your resources. Get your team and tools together. Establish the current status of the situation. What’s going on? What does it mean? And what courses of action are open to us?
- Establish initial priorities and actions with input from as many relevant sources as possible.
- Define your purpose clearly. Make it a cause that everyone can understand and rally around, each knowing their role and responsibility.
- Maintain focus on this purpose. This may be a re-affirmation of your existing purpose or this ‘what’ may have been adapted or changed.
- Communicate, communicate, communicate! Remember – it’s the ‘why’ you need to keep foremost in your and your business’ mind. Businesses with a strong and clearly defined purpose survive and thrive.
- Keep consulting, keep reviewing and keep communicating on where you are, your progress and where you need to get to. Involve everyone: your team, your suppliers your customers and your allies and keep on communicating. Listen to what they have to say to you too.
- Make it real – track everything against your timeline, what needs to happen, who is responsible and by when.
- Finally, be an ‘embracer’ of the change. You are being watched. As a leader your influence has a magnified effect. Your attitude will be critical. Choose your attitude carefully.
“My final thought is this. Your personal response to Brexit will serve you into the future. Being prepared to challenge and be challenged is what keeps us fresh and successful. Businesses that embrace change positively develop resilience; they are fleet of foot and equipped to respond calmly and successfully to the unexpected.
“Remember unexpected events simply lead us to find unexpected solutions.”
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NOTES TO EDITORS
The Academy for Chief Executives is a leading executive coaching and mentoring organisation working with business leaders and their teams throughout the UK.
Member companies collectively turnover £3.5 billion per annum and on average employ 75 people each.